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It takes us 3-4 weekdays to pack your order, then 1-3 business days for shipping (depending on where you live). Depending on the timing of your order, it can take up to a week to arrive at your doorstep. Please note that packages are only shipped on business days, so orders placed Friday - Sunday will be packaged on Monday. We don't ship out on holidays.

Do you accept returns?

All sales are final. If your package arrives damaged, email us at contact@hijinxicecream.com with pictures and we will send you a shipping label to send them back to us at no charge. Upon review of the product, we will reship you a new package at no charge.

Can I make an exchange?

No, not at this time.